A brand not responding on Twitter is like hanging up the phone on customers. With millions watching. Dave Kerpen More Quotes by Dave Kerpen More Quotes From Dave Kerpen Listen carefully, be transparent, be responsive, be authentic, tell great stories-the qualities that would make you the hotshot at a party-and they'll make your organization a likeable one on social networks. Dave Kerpen quality party organization It's important to think of every customer as an online celebrity with followers, friends, & above all influence Dave Kerpen followers important thinking Listen first and never stop listening. Dave Kerpen listening firsts
