Curiosity has ... proven to be a great ingredient in resilience, a trait particularly valuable in an extended economic downturn. Resilient people aren't made of steel; they just provide themselves with more options, and those options come from a curious mind.

Chip Conley

Categorized in : People Curiosity Resilience

Social scientists have found that the fastest way to feel happiness is to practice gratitude.

Chip Conley

gratitude practice joy

Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.

Chip Conley

feel-good feelings giving

Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment.

Chip Conley

ironic benefits giving

Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.

Chip Conley

impact goal people

Maybe its time we get a toolbox that doesnt just count whats easily counted, the tangible in life, but actually counts what we most value, the things that are intangible.

Chip Conley

toolbox intangible tangible

The more we ignore our emotions, the more likely they are to wield a powerful influence over us.

Chip Conley

influence emotion powerful

Companies and leaders are role models - not just with the business community - but in the broader world.

Chip Conley

role-models community leader

Make curiosity a wonder-ful habit.

Chip Conley

habit curiosity wonder

I do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.

Chip Conley

senior self home

When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving.

Chip Conley

adversity leader opportunity

Younger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.

Chip Conley

excitement peace people

What one thing can you start counting today that will actually be meaningful in your life?

Chip Conley

counting today meaningful

At the heart of great leadership is a curious mind, heart, and spirit.

Chip Conley

great-leadership mind heart

Those of us who have been lucky enough to experience a calling in our work have a certain faith and peace of mind that it's exactly when we're supposed to be doing.

Chip Conley

lucky mind peace

We rigidify our self-image to portray a certain identity to the world, which is one of the key impediments to authenticity.

Chip Conley

keys identity self

Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that holds the emotional charge; it's our beliefs that create our response.

Chip Conley

events emotional people

When any of us thinks of ourselves as a role model - whether thats as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.

Chip Conley

role-models kids thinking

Someone could be amazing at what they do, but if you don't like them, why bother hiring them?

Chip Conley

hiring ifs bother

Whether we're conscious of it or not, our work and personal lives are made up of daily rituals, including when we eat our meals, how we shower or groom, or how we approach our daily descent into the digital world of email communication.

Chip Conley

email communication meals

Café Gratitude offers an experience that expands what is possible for all people–a great recipe for business. I've watched Café Gratitude grow and have experienced both the flavors of their food and their commitment to providing a sacred experience for their customers.

Chip Conley

gratitude people commitment