Part of their reluctance was in allowing patients to view their records, diagnostics and medical information that they may not initially know how to decipher, another was in giving patients the ability to contact their doctors directly. Douglas Van Daele More Quotes by Douglas Van Daele More Quotes From Douglas Van Daele I had a bias when we started this that it was likely going to be the younger people using this tool, but what we’ve seen is it’s actually just a percentage of our underlying demographic. So you see about 30 percent of all age groups as active users of the system. Douglas Van Daele health In the vast majority of these systems, messages exchanged between you and your doctor become part of your official medical record. Douglas Van Daele health