Trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates are not comfortable being vulnerable with one another. Patrick Lencioni More Quotes by Patrick Lencioni More Quotes From Patrick Lencioni If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Patrick Lencioni competition organization people Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. Patrick Lencioni technology powerful teamwork When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer. Patrick Lencioni conflict leadership answers Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. Patrick Lencioni persistence common-sense discipline Trust is knowing that when a team member does push you, they're doing it because they care about the team. Patrick Lencioni team-building knowing teamwork Members of trusting teams admit weaknesses and mistakes, take risks in offering feedback and assistance, and focus time and energy on important issues, not politics. Patrick Lencioni issues team mistake Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal. Patrick Lencioni teamwork leadership mistake The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and children. It sends people to work in the morning with clarity, hope, and anticipation and brings them home at night with a greater sense of accomplishment, contribution, and self-esteem. The impact of this is as important as it is impossible to measure. Patrick Lencioni wall morning children Trust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, it’s probably the most critical. Patrick Lencioni dysfunction real teamwork If you’re not interested in getting better, it’s time for you to stop leading. Patrick Lencioni not-interested get-better ifs It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board. Patrick Lencioni teamwork simple people Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences, and look forward to meetings and other opportunities to work as a group. Patrick Lencioni responsibility teamwork opportunity A functional team must make the collective results of the group more important to each individual than individual members' goals. Patrick Lencioni team important goal Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. Patrick Lencioni inspiring motivational inspirational The key ingredient to building trust is not time. It is courage. Patrick Lencioni ingredients keys teamwork People will walk through fire for a leader that's true and human. Patrick Lencioni leader fire people Failing to hold someone accountable is ultimately an act of selfishness. Patrick Lencioni selfishness failing The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health. Patrick Lencioni majority organization successful Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust. Patrick Lencioni weakness team mistake There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge. Patrick Lencioni escaping organization commitment
