We at Fidelity view ourselves just as much a financial information processing company as an investment management firm. That may not be too newsworthy. Abigail Johnson More Quotes by Abigail Johnson More Quotes From Abigail Johnson I demand pretty aggressive goal setting and a commitment to measured progress towards those goals because I don't like surprises. I don't even like good surprises. Abigail Johnson progress goal commitment No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there. Abigail Johnson senior organization jobs Sometimes you can gradually improve things. But sometimes, they don't work, and you've just got to just say: Let's grind this baby to a halt. Abigail Johnson grind baby sometimes Lots of people will give you advice... and depending upon how well they know you, the advice might be valid or not so valid. Abigail Johnson advice giving people Blockchain technology isn't just a more efficient way to settle securities. It will fundamentally change market structures, and maybe even the architecture of the Internet itself. Abigail Johnson architecture technology change way I love this stuff - bitcoin, ethereum, blockchain technology - and what the future holds. Abigail Johnson blockchain future technology love At the end of the day, you know yourself best. Abigail Johnson yourself best day you Change is something that is expected and, therefore, not resisted. Abigail Johnson therefore something expected change Don't assume that the answers are out there in the form of somebody else already doing something. Sometimes they are. But you have to think beyond that. Abigail Johnson doing think you sometimes Every day, you have to get up with new energy and new ideas to contribute to pushing the organization forward. Abigail Johnson every-day day you ideas Even a small reduction in errors and rework can have a significant impact. Abigail Johnson even small impact errors I was raised to believe that New England is the best place on the planet. Abigail Johnson new place best believe There's a time that may come in an organization where leading by influence is not enough. When things are not going the way they need to go, there's a time when one has to step up... to set the organization back on the right direction. Abigail Johnson step influence time way You have to think that the answer - and the right answer - for you and your organization might not be something that's been done before. And it's up to you to discover and work with your team to form and figure out how to do successfully. Abigail Johnson think you team work I like analyzing and managing large-scale transaction processing platforms, record-keeping administration, and brokerage trading services. Abigail Johnson like trading platforms administration When computer systems cause errors, you can end up with The Dreaded NIGO - the 'not in good order' transaction. Abigail Johnson end good you errors We need to come up with use cases for this technology that drive clear benefits for individuals and institutions - these are our customers. Too often we see bitcoin and blockchain technologies as solutions in search of a problem. We don't just need these systems to be technically better than the alternatives - we need them to be more user-friendly. Abigail Johnson drive better technology problem Across the board, women are unhappy with our industry. Abigail Johnson women-are women industry unhappy I am in a traditional financial services business - but we at Fidelity can see that the evolution of technology is setting our industry up for disruption. What if this technology could do for the transfer of value what the Internet did for the transfer of information? Abigail Johnson i-am internet technology business When everyone is running the machine, and it's all working, there's a tendency to look at the short term and focus on incremental opportunities and not look ahead to the really big opportunities. Abigail Johnson short ahead look focus
