A single person doesn't change an organization, but culture and good people do. Frances Hesselbein More Quotes by Frances Hesselbein More Quotes From Frances Hesselbein It is the quality and the character of the leader that determines the results and performance. Frances Hesselbein quality leader character People know that pursuing a mission without achieving results is dispiriting; achieving results without a mission is meaningless. Frances Hesselbein achieve results people Key to the societal significance of tomorrow's leaders is the way they embrace the totality of leadership, not just including 'my organization' but reaching beyond the walls as well. Frances Hesselbein wall keys organization Practice self-awareness, self-evaluation, and self-improvement. If we are aware that our manners - language, behavior, and actions - are measured against our values and principles, we are able to more easily embody the philosophy, leadership is a matter of how to be, not how to do. Frances Hesselbein language behavior leadership practice We do not know what lies ahead, yet whatever the challenge, leaders will rise, finding the heart, the language, the caring that embraces and sustains. Frances Hesselbein challenge language caring heart Leadership flows from inner character and integrity of ambition, which inspires others to lend themselves to your organization's mission. Frances Hesselbein your leadership integrity character Carry a big basket. In other words, be open to new ideas, different partners, and new practices, and have a willingness to dump out the old and irrelevant to make room for new approaches. Frances Hesselbein old words new ideas I never had any question about the direction we were going in at the Girl Scouts. We shared our mission and research with all levels of leaders from the very beginning - a concept I created, using cups and saucers, called 'circular management.' Everyone was on a team; there were no superiors or subordinates. There was respect for all people. Frances Hesselbein respect girl research people Not long after I was married, World War II began. My husband John volunteered for the Navy and was sent to Pensacola for training as a Naval Combat Air Crew photographer. It seemed a strange assignment for a young newspaper editor and writer, already exempt, but off he went, saying goodbye to our 18-month-old Johnny and me. Frances Hesselbein me war long world Simple questions can be profound, and answering them requires us to make stark and honest - and sometimes painful - self-assessments. Frances Hesselbein questions painful simple sometimes Selling cookies is usually a girl's first exposure to the world of business. She learns how to meet the public, talk about a product, sell the product, and is responsible for collecting money, giving change, and delivering the product. That's quite a business venture for a 7-year-old. Frances Hesselbein money girl business change In my life, I don't have roadblocks and obstacles. I might have something you would call a 'challenge.' I throw that out the window, and I call that a wonderful opportunity. Frances Hesselbein my-life you opportunity life At one time, there was a stereotype that your Girl Scout leader was the mother of a Brownie, but increasingly, we are having young businesswomen and professional women who are not mothers but care about children. Frances Hesselbein women girl mother time Leadership is not a basket of tricks or strategies or skills that you pull out. Leadership begins with the quality of the person. Frances Hesselbein person you quality leadership If you grow up in Germantown, Pennsylvania, as I did, 5:30 means 5:30. Frances Hesselbein grow-up grow up you Girl Scouts helps girls make decisions that are right for them and offer support. Frances Hesselbein right decisions support girl Good leaders make people's strengths effective and their weaknesses irrelevant. Frances Hesselbein strengths make good people It takes courage for a leader to identify and confront self-imposed barriers, to put in place the personal strategies required to unleash the energy, innovation, and commitment to self-development. Frances Hesselbein place innovation leader courage It is what we do with our lives that counts. Frances Hesselbein lives counts our our-lives When people are speaking, they require our undivided attention. We focus on them; we listen very carefully. We listen to the spoken words and the unspoken messages. This means looking directly at the person, eyes connected; we forget we have a watch, just focusing for that moment on that person. Frances Hesselbein eyes moment focus people
