Applebee's was not really part of that consideration set, if you didn't have 1.5 hours to dine-in and you were on the go... you're probably thinking about McDonald's, Wendy's and Burger King, and maybe a burger, fries and a Pepsi through a drive-thru window.

John Cywinski

Hiring team members in this environment is a challenge. And retaining them is challenging, what Walker Hayes found is team members really liked to be a part of something bigger.

There's a window of opportunity when you have a cultural phenomenon like' Fancy Like.

We had to ensure that all the restaurants had the ingredients on short notice.