Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution. Robert S. Kaplan More Quotes by Robert S. Kaplan More Quotes From Robert S. Kaplan Rather than the word career, I prefer to discuss how you make a positive I pact on the world. This could mean raising your children, professional activities, non-profit work, or various other actions you take that impact others. I have found that, at all ages, people want to be needed and play a role in impacting the world. Robert S. Kaplan meanchildrenpeople Reaching your potential is a disciplined process. Like losing weight or getting in shape - there is no final destination and it requires you to dust off atrophied muscles. You have to work at it. If you do, I think you will dramatically improve your leadership. Robert S. Kaplan losingthinking Change efforts happen when a firm is out of alignment with achieving its vision. If the organization has broad buy-in on a clear vision, the need for change becomes much clearer. It also helps to over-communicate what you're doing and why you're doing it. Lastly, the leadership needs to spend as much time on "how" changes are being made and "what" changes are being made. Human beings are involved and there are winners and losers. Robert S. Kaplan effortvisionhelping The better strategy is to focus on strengths and surround yourself with people who can complement your skills. However, you have to first do the analysis. Robert S. Kaplan strategyfocuspeople There are multiple ways to solve a problem and add value. There are seldom right answers. So, you've got to use your abilities to diagnose a situation and use your best judgment on what to do and how to do it. You WILL make mistakes - when you do, admit them and go back and try to fix them. I don't know is often the right answer. Robert S. Kaplan problemmistaketrying Education has been critical. First at Kansas and then at Harvard Business School. It helped me build the confidence that I could go out and do things in the world. It taught me to put myself in the shoes of a decision maker and figure out what I would do if I were in his/her shoes. This is why I am a big believer in education as a foundation for reaching your unique potential. Robert S. Kaplan uniquedecisionschool Business education must constantly be changing and being updated to improve the quality of the student experience. On line courses will be a key part of supplementing course offerings and providing opportunities for life-long learning. Like any industry, business schools must continue to think and re-think how they add value to students and create thought leadership. Robert S. Kaplan opportunityschoolthinking Authenticity is critical to leadership. That means trying to be yourself - this involves some self-disclosure, admitting what you don't know and being willing to ask questions. Robert S. Kaplan being-yourselftryingmean Personal relationships are often based on affection - professional relationships can have affection but they must have mutual understanding, trust and respect. Robert S. Kaplan mutualaffectionunderstanding I like films about people who figured out what they believed and had the guts to act on it in a way that added value to others. So, there are lots of movies that have characters who did that. I'll pick an odd one - Stranger Than Fiction because I really liked the movie - particularly the offbeat cookie maker. You'll have to see the movie to see what I mean. The movie also reinforces that you can be the author of your own script. Robert S. Kaplan charactermeanpeople The vision must be realistic - it has to be based on clear distinctive competencies. Again, what would the world lose if you didn't exist? A vision is very powerful because it gives you a basis to judge every action you take. Every action should be viewed through the prism of whether it furthers the vision. Robert S. Kaplan powerfuljudginggiving In my opinion, you have to have a vision for how you add value to others through your product or service. Why do you exist? All of us need a reason to get out of bed in the morning and enthusiastically approach each day. Some people say money is their purpose - - my reaction is that, if money is your purpose, you risk running out steam well before you make a lot of money. Money is an outcome that comes as a result of adding value for a sustained period of time. I encourage people and companies to search for and articulate the vision for why they are doing what they're doing. Robert S. Kaplan runningmorningpeople I loved my career at Goldman Sachs. I believed in business principle number 1: if the client succeeds, our own success will follow. This principle formed the basis for my career and my leadership style. Robert S. Kaplan succeedstyle To help people with the struggle, I have to reveal my own struggles. Robert S. Kaplan strugglehelpingpeople Passion is the rocket fuel that helps you perform at your best. It helps you get through bad days, injustices, hardships and disappointments. It is hard to perform at a high level for a sustained period of time without passion for what you're doing. Robert S. Kaplan bad-daypassiondisappointment There's a step that leaders need to take; they've got to understand themselves. Robert S. Kaplan leader You're changing, the world is changing, and your hopes and aspirations are regularly being updated. That's why I say this is a life long struggle - for everybody. Robert S. Kaplan strugglelongworld
