Courage means feeling all those hard human emotions - all that uncertainty and anxiety - and getting the job done anyway. Douglas Conant More Quotes by Douglas Conant More Quotes From Douglas Conant To win in the marketplace you must first win in the workplace. Douglas Conant top-management winning appreciation Integrity means having the courage to do what is right, and what is aligned with your values, no matter the situation. Douglas Conant matter integrity mean Trust gives you the permission to give people direction, get everyone aligned, and give them the energy to go get the job done. Trust enables you to execute with excellence and produce extraordinary results. As you execute with excellence and deliver on your commitments, trust becomes easier to inspire, creating a flywheel of performance. Douglas Conant creating jobs commitment Leadership does take work. And it should. If you aspire to be a leader, you ought to treat leadership as a craft, you ought to become a student of it, and you ought to work at it. And if you're not willing to work at it, well, you get what you give. Douglas Conant crafts leader giving You can't talk your way out of something you behaved your way into. You have to behave your way out of it. Douglas Conant conflict healing way Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has the potential to become a high point or a low point in someone's day. Douglas Conant leader people thinking Most people that derail as leaders in the corporate world, it's not because they couldn't do the math and calculate return on investment properly. The issues are communication and understanding. All of what typically would've been called the 'soft stuff.' You have to be authentic. You have to be dialed into the soft stuff. Douglas Conant issues communication math The corporate world has the resources to improve the world. It's where people live and work. Douglas Conant resources people world Ultimately as a leader, you're evaluated on how you interact with people. If you do it well, you develop a reputation as effective leader. If you don't, you develop a reputation for being a highly ineffective leader. Douglas Conant reputation leader people If you cultivate a relationship in a genuine, thoughtful way, people will be more inclined to want to help you even though they don't have to help you. Douglas Conant thoughtful want people Learning to celebrate success is a key component of learning how to win in the market. Douglas Conant celebrate keys winning The action is in the interaction. Douglas Conant interaction action My most memorable meal is every Thanksgiving. I love the food: The turkey and stuffing; the sweet potatoes and rice, which come from my mother's Southern heritage; the mashed potatoes, which come from my wife's Midwestern roots; the Campbell's green bean casserole; and of course, pumpkin pie. Douglas Conant mother memorable sweet If you have people who are high-performing working for you, it's so easy to do your job. Otherwise, you can't even agree on the time of the meeting or who will bring the coffee. Douglas Conant coffee jobs people The time to build a network is always before you need one. Douglas Conant needs People lead complicated lives and aren't hanging on your every word or the company mission statement. You have to become a broken record of your expectations of the organization and show people why it is relevant and how it works in specific ways. Douglas Conant you broken organization people Most people think of leaders as being these outgoing, very visible, and charismatic people, which I find to be a very narrow perception. The key challenge for managers today is to get beyond the surface of your colleagues. You might just find that you have introverts embedded within your organization who are natural-born leaders. Douglas Conant you colleagues today people Too many leaders are so caught up in the momentum of work that they lose sight of the opportunity to connect with people. I discovered that the more fully present I was with other people, the more fully present they were with me, and the more productive our relationship became over time. Douglas Conant me work time relationship As a CEO, you get sucked into dealing with all the tasks of being a CEO. There's a big meeting, a big discussion, and you get into all the big issues, which is your job. But what CEOs often lose sight of is that it's all about the people who work for you. For every 1,000 decisions, 999 were being made when I was not in the room. Douglas Conant job you work people You have to be a well-rounded leader. You can't fly by the seat of your pants anymore. You have to be incredibly tough-minded about standards of performance, but you also have to be incredibly tenderhearted with the people you're working with. Douglas Conant fly you leader people