Enterprise is hard work. You have to integrate the client with the optimized systems of all the servers and software. Samuel J. Palmisano More Quotes by Samuel J. Palmisano More Quotes From Samuel J. Palmisano I think everybody at IBM knows the early 1990s disaster, and its in our fabric that you cannot miss the ship. Samuel J. Palmisano fabric missing thinking If we overregulate, over control, impose too many burdens and too much bureaucracy - or if we do it across the board, without taking into account the differences among businesses and their relative impact on society - that could make people risk-averse and dampen the entrepreneurial spirit. Samuel J. Palmisano impact differences people Why IBM? We have tremendous expertise. One of the reasons we can drive phenomenal efficiency around the world is because we've made IBM an e-business. Samuel J. Palmisano efficiency reason world IBM isn't investing billions of dollars every year into research and development - and winning more patents than our top 10 competitors combined for more than a decade - as an academic exercise. But research is now being driven much more by what people need rather than just by what is possible. Samuel J. Palmisano research winning exercise people Tech never comes back the same. Samuel J. Palmisano same never back tech Smarter is always the answer. Samuel J. Palmisano answer always smarter From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries. Samuel J. Palmisano will succeed technology understanding