Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t. Jim Blasingame More Quotes by Jim Blasingame More Quotes From Jim Blasingame Anything a customer can do for themselves is where service stops and relevance begins. Jim Blasingame relevance customers can-do In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the Customer. Jim Blasingame voice humanity age Intuition is educated by experience and employed by curiosity. Jim Blasingame intuition educated curiosity Trust is a good business practice. Jim Blasingame good-business practice How are you managing the velocity of change? Jim Blasingame velocity