Faking and suppressing emotions with customers was related to drinking beyond the stress of the job or feeling negatively, it wasn't just feeling badly that makes them reach for a drink. Instead, the more they have to control negative emotions at work, the less they are able to control their alcohol intake after work.

Alicia Grandey

Categorized in : Top News

The relationship between surface acting and drinking after work was stronger for people who are impulsive or who lack personal control over behavior at work, if you're impulsive or constantly told how to do your job, it may be harder to rein in your emotions all day, and when you get home, you don't have that self-control to stop after one drink.

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Employers may want to consider allowing employees to have a little more autonomy at work, like they have some kind of choice on the job, and when the emotional effort is clearly linked to financial or relational rewards, the effects aren't so bad.

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If youre impulsive or constantly told how to do your job, it may be harder to rein in your emotions all day, and when you get home, you dont have that self-control to stop after one drink. nurses, for example, may amplify or fake their emotions for clear reasons.

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