I got into this from day one knowing I wanted to be the 800-pound gorilla on the Charlotte carpet-cleaning scene.

Chris Souk

Categorized in : U.S.

I am a guy motivated by doing the job right, if it’s not right, we fix it. That’s just good customer service. The other thing we do is give customers specific times that we’ll show up. Other cleaners give a time frame that can be half a day or more.

Our first client was a prominent person in Greensboro, and the sale went perfectly, we sold 90 percent of the things in the home. That has to do with the training we received. But that got us leaning in the right direction. We have really resonated in Greensboro.