I know what I’m doing. I know this space, i know how cost works in the system. What if I were a grandmother and I’m trusting the system will take care of me? What if I’m a 20-something and I have a high deductible plan? I was able to fight for that information. I knew to fight for that information ... they wouldn’t. I think it’s a right to know up front what we are going to pay for a procedure.

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