If you want to interest people, make them think. If you want to inspire people, make them feel. Ron Kaufman More Quotes by Ron Kaufman More Quotes From Ron Kaufman Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them. Ron Kaufman service-cultureculturelooks If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. Ron Kaufman service-culturedelightwant Money has a fixed value. People can have unlimited value. Ron Kaufman fixedunlimitedpeople Be the mirror in which people admire their true potential. Ron Kaufman service-culturemirrorspeople Employees are the key to your success with customers. Treat them well! Ron Kaufman service-culturetreatskeys Q: When you are already in the lead, how do you to stay ahead? Ron Kaufman service-cultureculture The first step to delighting your customers is being there when they need you. Ron Kaufman service-cultureneedsfirsts Don't just talk about it, do it. Ron Kaufman Be the exception to the rule. It's the surest way to become exceptional. Ron Kaufman service-cultureexception-to-the-ruleway No one ever delighted a customer by being 'good enough'. Ron Kaufman service-culturegood-enoughbe-good What you did in the past is how you got to today. What you do today is how you will get to the future. Ron Kaufman service-cultureculturepast A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers. Ron Kaufman service-cultureraceway Don't let high-speed completely replace high-touch. Your customers may appreciate both. Ron Kaufman service-cultureappreciatemay Service is the ultimate edge. Keep it sharp. Ron Kaufman service-cultureultimateculture When only a little can be done, doing it becomes the greatest you can do. Ron Kaufman service-culturedonelittles Greatness is not how you feel, it's how you make others feel. Ron Kaufman service-culturehow-you-feelgreatness Good customers want good quality service. Great customers want it even more. Ron Kaufman service-culturequalitywant Selfless acts are a source of profound meaning for your self and your life. Ron Kaufman service-cultureselfprofound The cutting edge of service is always being honed and polished. Ron Kaufman polishedservice-culturecutting What you want to be defines what you become. Ron Kaufman service-culturewantculture
