In the most innovative companies there is a significantly higher volume of thank yous than in companies of low innovation. Rosabeth Moss Kanter More Quotes by Rosabeth Moss Kanter More Quotes From Rosabeth Moss Kanter Business requires understanding financial matters, but management is different from running the financial aspects of the business - it requires understanding complex systems, how they operate, the nature of organisations, what happens when people interact in groups and how to motivate and guide people. Rosabeth Moss Kanter nature business management people Ambivalence about family responsibilities has a long history in the corporate world. Rosabeth Moss Kanter family long history world Confidence is contagious, but so is failure. Even the Yankees will lose if you persuade them that they will. Rosabeth Moss Kanter lose you confidence failure Tribalism reflects strong ethnic or cultural identities that separate members of one group from another, making them loyal to people like them and suspicious of outsiders, which undermines efforts to forge common cause across groups. Rosabeth Moss Kanter like group strong people Cheap labor is not going to be the way we compete in the United States. It's going to be brain power. Rosabeth Moss Kanter labor power brain way