Industry jargon may not be a language your customer understands. Ron Kaufman More Quotes by Ron Kaufman More Quotes From Ron Kaufman You are as important as you make others feel. Ron Kaufman important feels You can't stop change. Don't let it stop you. Ron Kaufman service-culture culture Challenge your own status quo - before someone else does. Ron Kaufman service-culture challenges doe Let your imagination soar. What you can do for customers is more than you see today. Ron Kaufman service-culture imagination today Vision with action makes a powerful reality. Ron Kaufman vision powerful reality What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow. Ron Kaufman tomorrow yesterday today Your promise means more than the words you use to give it. Ron Kaufman giving mean promise If you turn your back on a customer, you turn your back on success. Ron Kaufman turns customers ifs Service skills are the foundation for your success. Ron Kaufman foundation skills Acting after being asked is compliance. Acting without being asked is kindness. Ron Kaufman compliance acting kindness When you see the need, take the action. Ron Kaufman action needs Compromise in your arguments, not in your expectations. Ron Kaufman argument compromise expectations Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good. Ron Kaufman service-culture team writing Constant acts of goodness are worth far more than rare acts of greatness. Ron Kaufman service-culture greatness goodness Always do what you can do instead of worrying about what you can't. Ron Kaufman feeling-stuck service-culture worry The right measure is not how many customers you've got, but how closely you hold them. Ron Kaufman service-culture customers culture Crossing barriers can be as simple as a smile. Ron Kaufman service-culture crossings simple If you only give back what you get from other people, you're not giving as much as you can. Ron Kaufman service-culture giving people Preparation clears a pathway for success. Ron Kaufman service-culture pathways preparation What does your product really mean to the people who buy it? Ron Kaufman service-culture mean people
