Minimization is what happens when we take the "world is flat" idea too far...and act as if people everywhere are the same (and thereby minimizing the differences). David Livermore More Quotes by David Livermore More Quotes From David Livermore May we all beware lest our innovative ideas appear very cliche before we even blink. David Livermore cliche may ideas I'm obsessed with efficiency. And there are some tasks I need to just leave alone. And there are others - like an evening with one of my daughters or my wife - where I need to toss efficiency aside and simply be in the moment. David Livermore wife daughter tasks The most important part of aligning various expectations is to clearly describe the problem you are trying to solve and identify at least three different ways diverse users experience this problem. The more diverse your team, the better you'll be at doing this. David Livermore team important expectations Generating diverse ideas requires being clear about the kind of input needed and creating multiple ways for diverse team members to share their ideas (e.g. use more than just a brainstorming session). David Livermore creating team ideas The best way to improve perspective taking is to see users up close. David Livermore best-way perspective way Many Westerners see follow-through and reliability as the most critical factor in how they calculate the trustworthiness of another individual. In some other cultures, who you know and how you're related to other individuals is the most important variable. And for others, it may be as much about your reputation and what others have said about you. David Livermore variables other-cultures important Trust is consistently seen as a make or break component of innovation - particularly because the freedom to fail is an important part of innovation. David Livermore make-or-break innovation important Natural light consistently fosters innovation, as does the avoidance of disturbances from noise and extreme temperatures. David Livermore temperature innovation light Nature is good for all of us. When we're exposed to trees and other natural settings - even within the city, it fosters creativity. David Livermore creativity cities tree The better you work to find the pain point and problem facing a diversity of users, the more clearly you can DEFINE the goal when you implement the process for culturally intelligent innovation. David Livermore diversity pain intelligent The distraction, particularly of technology, impedes the innovative process. And when you add to that the distraction of working with colleagues who are in different time zones and/or who have a different approach to urgency and distraction, the potential for losing focus is abundant. David Livermore time-zones technology focus The more diverse your team, the better you'll be at identifying what a diversity of users perceive as problems. David Livermore diversity team problem
