My ultimate goal is to spend as many of my moments in life as I can in that world that the poet Rumi talks about, 'a place beyond rightness and wrongness. Marshall B. Rosenberg More Quotes by Marshall B. Rosenberg More Quotes From Marshall B. Rosenberg To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want. Marshall B. Rosenberg goal practice people Our goal is to create a quality of empathic connection that allows everyone's needs to be met. Marshall B. Rosenberg empathy quality goal Use the words "I feel because I" to remind us that what we feel it isn't because of what the other person did, but because of a choice I've made. Marshall B. Rosenberg communication choices use Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment. Marshall B. Rosenberg creating organization needs How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse. Marshall B. Rosenberg communication matter looks People heal from their pain when they have an authentic connection with another human being. Marshall B. Rosenberg communication pain people What I want in my life is compassion Marshall B. Rosenberg compassion heart giving Two questions help us see why we are unlikely to get what we want by using punishment... The first question is: What do I want this person to do that's different from what he or she is currently doing? If we ask only this first question, punishment may seem effective because the threat or exercise of punitive force may well influence the person's behavior. However, with the second question, it becomes evident that punishment isn't likely to work: What do I want this person's reasons to be for doing what I'm asking? Marshall B. Rosenberg punishment exercise two NVC enhances inner communication by helping us translate negative internal messages into feelings and needs. Our ability to distinguish our own feelings and needs and to empathize with them can free us from depression. Marshall B. Rosenberg empathy communication feelings This language is from the head. It is a way of mentally classifying people into varying shades of good and bad, right and wrong. Ultimately, it provokes defensiveness, resistance, and counterattack. It is a language of demands. Marshall B. Rosenberg demand communication people When we judge others we contribute to violence. Marshall B. Rosenberg communication violence judging Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you. Marshall B. Rosenberg communication pain mean When we understand the needs that motivate our own and others behavior, we have no enemies. Marshall B. Rosenberg communication enemy needs At the root of every tantrum and power struggle are unmet needs. Marshall B. Rosenberg communication struggle roots When I recognize I've got anger, then I realize it's because I have a need that's not being met. Marshall B. Rosenberg being-me communication needs Never do anything that isn't play. Marshall B. Rosenberg nonviolent-communication communication play Enemy images are the main reason conflicts don't get resolved. Marshall B. Rosenberg conflict communication enemy Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously. Marshall B. Rosenberg communication needs thinking Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand. Marshall B. Rosenberg demand communication needs Always hear the 'Yes' in the 'No'. Marshall B. Rosenberg nonviolent-communication communication