One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them. W. Edwards Deming More Quotes by W. Edwards Deming More Quotes From W. Edwards Deming Without questions, there is no learning. W. Edwards Deming management A leader is a coach, not a judge. W. Edwards Deming leaderjudgingleadership Lack of knowledge - that is the problem. W. Edwards Deming lack-of-knowledgeproblemmanagement Nothing happens without personal transformation. W. Edwards Deming personal-transformationcoachinghappens A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management. W. Edwards Deming differentresponsibilitypeople We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected. W. Edwards Deming dodgequalityyears People are entitled to joy in work. W. Edwards Deming managementjoypeople All models are wrong; some models are useful. W. Edwards Deming programmingmodelslearning All anyone asks for is a chance to work with pride. W. Edwards Deming qualitychancepride You have to manage a system. The system doesn't manage itself. W. Edwards Deming manage We should be guided by theory, not by numbers. W. Edwards Deming managementshouldnumbers There is no economy in having one operation produce a part and another separate the good ones from the bad ones. W. Edwards Deming operationseconomyproduce A leader's job is to help his people. W. Edwards Deming leaderjobspeople When we cooperate, everybody wins. W. Edwards Deming managementwinning He that would run his company on visible figures alone will in time have neither company nor figures. W. Edwards Deming figuresleadershiprunning It would be a mistake to export western management to a friendly country. W. Edwards Deming mistakefriendlycountry If you destroy the people of a company, you do not have much left. W. Edwards Deming companymanagementpeople Whenever there is fear, you will get wrong figures. W. Edwards Deming qualitymanagementreality You can only elevate individual performance by elevating that of the entire system. W. Edwards Deming project-managementindividualprocess It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth W. Edwards Deming mythmanageifs
