People never forget things, they just never remembered it in the first place because it was too boring Richard Saul Wurman More Quotes by Richard Saul Wurman More Quotes From Richard Saul Wurman The most essential prerequisite to understanding is to be able to admit when you don't understand something Richard Saul Wurman acceptance attitude inspirational The key to making things understandable is to understand what it's like NOT to understand. Richard Saul Wurman keys Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know. Richard Saul Wurman anxiety data black My opening line to my students, and a recurring theme in my classes, was that the big design problem isn't designing a house for your parents or yourself, a museum, or a toaster, or a book, or whatever. The big design problem is designing your life. It's by the design of your life that you create the backboard off which you bounce all your thoughts and ideas and creativity. You have to decide what it is that you want to do each day. Richard Saul Wurman creativity museums book Most of us do not even know how to ask a question. Most of us do not see the root of the word 'question' is 'quest'. Most of us don't have a quest in our life. Richard Saul Wurman quests know-how roots You only understand information relative to what you already understand. Richard Saul Wurman relative information Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding. Richard Saul Wurman frozen information understanding My definition of learning is to remember what you are interested in. If you don't remember something, you haven't learned it, and you are never going to remember something unless you are interested in it. These words dance together. 'Interest' is another holy word and drives 'memory'. Combine them and you have learning. Richard Saul Wurman remember-something together memories The fundamental failure of most graphic, product, architectural and even urban design is its insistence on serving the God of Looking-Good rather than the God of Being-Good. Richard Saul Wurman bad-ass badass design Physicist Isador Isaac Rabi, who won a Nobel Prize for inventing a technique that permitted scientists to probe the structure of atoms and molecules in the 1930s, attributed his success to the way his mother used to greet him when he came home from school each day. "Did you ask any good questions today, Isaac?" she would say. Richard Saul Wurman mother home success Accept ignorance; pay more attention to the question than the answer; never be afraid to go in the opposite direction. Richard Saul Wurman ignorance opposites attention The organization of information actually creates new information. Richard Saul Wurman new-information information organization A weekday edition of The New York Times contains more information than the average person was likely to come across in a lifetime in seventeenth-century England Richard Saul Wurman weekdays new-york average I am terribly fascinated with things that I don’t understand. Richard Saul Wurman fascinated I like to question the minutia, to get to the essence of things. The minutia of life is all about design. It's about the design of how you talk to another human being; it's the design of speech; it's the design of everything we do. We need to be better at listening, and we need to aim more directly at understanding and being understood. Richard Saul Wurman design understanding essence I live by two credos: If you don't ask, you don't get. And most things don't work. Richard Saul Wurman asks live-by two Learning can be defined as the process of remembering what you are interested in. Richard Saul Wurman learning education remember One of the most anxiety-inducing side effects of the information era is the feeling that you have to know it all. Richard Saul Wurman anxiety sides feelings Education is to learning as tour groups are to adventure. Richard Saul Wurman groups adventure If you serve that God, all the others will be taken care of. My quote is: 'The only way to communicate is to understand what it is like not to understand.' It is at that moment that you can make something understandable. Richard Saul Wurman care taken way