Presidents don't talk to presidents enough, whether they agree or not is not the point -- they've been there, they've been at the decision-making point where no one else has ever been.... Not using that resource ? Shame on any future president who doesn't -- particularly if he's your brother.

Ron Kaufman

More Quotes by Ron Kaufman
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More Quotes From Ron Kaufman
Even a tiny step is one step closer to where you are going. by Ron Kaufman

Even a tiny step is one step closer to where you are going.

Ron Kaufman
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Exceeding expectations is where satisfaction ends and loyalty beg... by Ron Kaufman

Exceeding expectations is where satisfaction ends and loyalty begins.

Ron Kaufman
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You cannot change what has already happened. You can always chang... by Ron Kaufman

You cannot change what has already happened. You can always change the way you respond.

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When the customer makes contact, he does not want a quote. He wan... by Ron Kaufman

When the customer makes contact, he does not want a quote. He wants a commitment.

Ron Kaufman
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Are you moving forward, or just moving? by Ron Kaufman

Are you moving forward, or just moving?

Ron Kaufman
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Quality is more than a promise, it's genuine performance. by Ron Kaufman

Quality is more than a promise, it's genuine performance.

Ron Kaufman
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Service is taking action to create value for someone else. by Ron Kaufman

Service is taking action to create value for someone else.

Ron Kaufman
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What matters more? What you said you'd do, what you hoped to do,... by Ron Kaufman

What matters more? What you said you'd do, what you hoped to do, or what you did?

Ron Kaufman
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Ron Kaufman
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If your customers are demanding, be thankful. by Ron Kaufman

If your customers are demanding, be thankful.

Ron Kaufman
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The starting point is always now. The end is up to you. by Ron Kaufman

The starting point is always now. The end is up to you.

Ron Kaufman
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Don't wait. Tomorrow may be too late to do the things you can tod... by Ron Kaufman

Don't wait. Tomorrow may be too late to do the things you can today.

Ron Kaufman
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You can't always hire great service providers, but you can create... by Ron Kaufman

You can't always hire great service providers, but you can create them.

Ron Kaufman
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If customers say you're just 'all right', you've not done enough,... by Ron Kaufman

If customers say you're just 'all right', you've not done enough, you've failed to delight.

Ron Kaufman
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First be effective and then be efficient. by Ron Kaufman

First be effective and then be efficient.

Ron Kaufman
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Give your customers what they want today, and help them see tomor... by Ron Kaufman

Give your customers what they want today, and help them see tomorrow.

Ron Kaufman
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When something needs to be improved, take your medicine - fix it. by Ron Kaufman

When something needs to be improved, take your medicine - fix it.

Ron Kaufman
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Reaching out takes nothing more than a smile. by Ron Kaufman

Reaching out takes nothing more than a smile.

Ron Kaufman
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Create a compelling service vision. When people want to, they wil... by Ron Kaufman

Create a compelling service vision. When people want to, they will.

Ron Kaufman
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Instead of just asking 'How did I do?' ask 'How can I do more?' by Ron Kaufman

Instead of just asking 'How did I do?' ask 'How can I do more?'

Ron Kaufman
asksasking