Real teams are much more likely to flourish if leaders aim their sights on performance results that balance the needs of customers, employees, and shareholders. Jon Katzenbach More Quotes by Jon Katzenbach More Quotes From Jon Katzenbach Start with changing behaviors, not mindsets. It is much easier to 'act your way into new thinking' than to 'think your way into new actions.' Recurring and consistent performance results from behavior change will lead to lasting changes in the way people feel, think, and believe in the long run. Jon Katzenbach running believe thinking What sets apart high-performance teams, however, is the degree of commitment, particularly how deeply committed the members are to one another. Jon Katzenbach educational teamwork commitment Teams do not seek consensus; they seek the best answer. Jon Katzenbach collaboration teamwork answers