Someone had to go to Rome to go and practically beg this guy to come here and apologize, why couldn't he have done it on his own from here?

Joe Daniels

They had lots of questions and interest in how these stairs were used by hundreds of people on that day to escape.

It was a tremendous visit, and you could see in, really, both of their eyes, the sort of care and curiosity they had for the story of what happened and the people who died that day.