Stamping out fires is a lot of fun, but it is only putting things back the way they were. W. Edwards Deming More Quotes by W. Edwards Deming More Quotes From W. Edwards Deming A rational prediction has an explanation based on theory. W. Edwards Deming predictionstheorymanagement Innovation comes from the producer - not from the customer. W. Edwards Deming innovationvisionimagination Management of outcomes may not be any more than a skill. It does not require knowledge. W. Edwards Deming skillsdoemay We are here to learn, to make a difference and to have fun. W. Edwards Deming making-a-differencedifferencesfun Shrink, shrink variation, to reduce the loss. W. Edwards Deming variationmanagementloss Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer. W. Edwards Deming designwishloss Retroactive management emphasizes the bottom line. W. Edwards Deming bottomlinesmanagement Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay W. Edwards Deming machinesqualitycost It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone. W. Edwards Deming better-lifemethodimportant Research shows that the climate of an organization influences an individuals contribution far more than the individual himself. W. Edwards Deming climateorganizationresearch A leader must have knowledge. A leader must be able to teach. W. Edwards Deming ableleadermanagement Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas. W. Edwards Deming quotaincentivesschool Management's job is to know which systems are stable and which are not. W. Edwards Deming managementknowsjobs Many people in management are being paid to produce waste. W. Edwards Deming wastemanagementpeople The emphasis should be on why we do a job. W. Edwards Deming business-successqualityjobs To copy is to invite disaster. W. Edwards Deming disasterriskmanagement Hold everybody accountable? Ridiculous! W. Edwards Deming accountabilityridiculous Zero defects is a super highway going down the tube. W. Edwards Deming highwayszeromanagement The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas. W. Edwards Deming designdiscoveryideas Management does not know what a system is. W. Edwards Deming managementknowsdoe
