Take more chances than you dare. You'll make more sales than you expect. That's the formula. Jeffrey Gitomer More Quotes by Jeffrey Gitomer More Quotes From Jeffrey Gitomer Trust is not a request, Trust is earned. Jeffrey Gitomer request If you look deep inside trust, you'll find truth. Jeffrey Gitomer deep-inside ifs looks I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others. Jeffrey Gitomer perception attitude believe If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture. Your prospect will be glad to talk about what he/she just did or likes to do. Try to captivate him or her in intelligent conversation with engaging questions about their interests. It's obviously better if you're versed in the subject, because that's where rapport is established. Get the prospect to talk about their passions and what makes them happy. Jeffrey Gitomer passion intelligent trying Testimonials are the BEST way to beat down the price objection and win the sale. Jeffrey Gitomer beats winning way You cannot buy trust at any price. But slowly, over time, you can build it for free. Jeffrey Gitomer Trust is even more important than love. Jeffrey Gitomer important I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV. Jeffrey Gitomer phones cells school The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor. Jeffrey Gitomer favors decision stuff Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place. Jeffrey Gitomer phones media opportunity I put myself in front of people who can say yes to me, and I deliver value first. Jeffrey Gitomer fronts people firsts Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life. Jeffrey Gitomer junk projects news You don't get great at selling in a day. You get great at selling day by day. Jeffrey Gitomer selling Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa. Jeffrey Gitomer vices home way How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'. Jeffrey Gitomer luck friendly trying Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool? Jeffrey Gitomer upset steps jobs Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't. Jeffrey Gitomer persistence attitude believe There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge. Jeffrey Gitomer strive fighting winning The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it. Jeffrey Gitomer powerful attitude giving Price is not a consideration when a personal relationship exists. Jeffrey Gitomer personal-relationships consideration
