That is always our problem, not how to get control of people, but how all together we can get control of a situation. Mary Parker Follett More Quotes by Mary Parker Follett More Quotes From Mary Parker Follett The insight to see possible new paths, the courage to try them, the judgment to measure results - these are the qualities of a leader. Mary Parker Follett leader trying inspirational the point of educating instead of blaming seems to me very important. For nothing stultifies one more than being blamed. Moreover, if the question is, who is to blame?, perhaps each will want to place the blame on someone else, or on the other hand, someone may try to shield his fellow-worker. In either case the attempt is to hide the error and if this is done the error cannot be corrected. Mary Parker Follett errors leadership hands Leader and followers are both following the invisible leader-the common purpose. Mary Parker Follett common-purpose followers leader It is of equal importance with the discovery of facts to know what to do with them. Mary Parker Follett importance discovery facts There is no such thing as vicarious experience. Mary Parker Follett vicarious inspirational ... orders come from the work, not work from the orders. Mary Parker Follett order Democracy must be conceived as a process, not a goal. Mary Parker Follett democracy goal process ... good intentions are not sufficient to solve our problems. Mary Parker Follett good-intentions solve problem I am convinced that any feeling of exaltation because we have people under us should be conquered, for I am sure that if we enjoy being over people, there will be something in our manner which will make them dislike being under us. Mary Parker Follett leadership feelings people Democracy is self-creating coherence. Mary Parker Follett intelligence creating self There is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies. Mary Parker Follett essentials business directors We often tend to think that the executive wishes to maintain standard, wishes to reach a certain quality of production, and that the worker has to be goaded in some way to do this. Again and again we forget that the worker is often, usually I think, equally interested, that his greatest pleasure in his work comes from the satisfaction of worthwhile accomplishment, of having done the best of which he was capable. Mary Parker Follett accomplishment leadership thinking It is always the sign of the second-rate man when the decision merely meets the present situation. It is the left-over in a decision which gives it its greatest value. It is the carry-over in the decision which helps develop the situation in the way we wish it to be developed. The ablest administrators do not merely draw logical conclusions from the array of facts of the past which their expert assistants bring to them; they have a vision of the future. Mary Parker Follett visions-of-the-future men past the leader releases energy, unites energies, and all with the object not only of carrying out a purpose, but of creating further and larger purposes. And I do not mean here by larger purposes mergers or more branches; I speak of larger in the qualitative rather than the quantitative sense. I mean purposes which will include more of those fundamental values for which most of us agree we are really living. Mary Parker Follett creating leadership mean The unifying of opposites is the eternal process. Mary Parker Follett unifying process opposites Idealism and realism meet in the actual. Mary Parker Follett idealism-and-realism realism idealism The state accumulates moral power only through the spiritual activity of their citizens. Mary Parker Follett moral citizens spiritual Unity, not uniformity, must be our aim. Mary Parker Follett uniformity aim unity Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought. Mary Parker Follett crowds outcomes agreement A fatal defect in majority rule is that by its very nature it abolishes itself. Majority rule must inevitably become minority rule: the majority is too big to handle itself; it organizes itself into committees ... which in their turn resolve themselves into a committee of one. Mary Parker Follett majority-rule minorities democracy