The best feature of a product should really be the customer service. Jason Fried More Quotes by Jason Fried More Quotes From Jason Fried "Simple" is a tricky word, it can mean a lot of things. To us, it just means clear. That doesn't always mean total reduction, or minimalism - sometimes, to make things clearer, you have to add a step. Jason Fried simple add mean What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well? Jason Fried what-matters care people What you do is what matters, not what you think or say or plan. Jason Fried work inspirational thinking Every time something slips through the cracks, the cracks get bigger. Jason Fried slips cracks bigger Unless you are a fortune-teller, long-term business planning is a fantasy. Jason Fried fantasy planning long The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled. Jason Fried real two people Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else Jason Fried educational products customers No is easier to do. Yes is easier to say. Jason Fried intriguing easier How can you expect someone to get a good day's work if they are interrupted all day? Jason Fried interrupted good-day ifs It's simple until you make it complicated. Jason Fried entrepreneur simple complicated "Easy" is a word that's used to describe other people's jobs. Jason Fried business jobs people The design is done when the problem goes away. Jason Fried design problem done You don't need to win every medal to be successful. Jason Fried successful winning needs We also get thousands of suggestions. The default answer is always no. Jason Fried default suggestions answers Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually. Jason Fried beginners entrepreneur life Projections are just bullshit. They're just guesses. Jason Fried projection bullshit [Facebook and Twitter] aren't the real problems in the office. The real problems are what I like to call the M&Ms, the Managers and the Meetings. Jason Fried motivation inspiration real Meetings should be like salt - a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a dish. Too many meetings destroy morale and motivation. Jason Fried like meetings too-much motivation Great people want to work on things that matter. Inevitably, a great person working on imaginary work will turn into an unsatisfied person. Jason Fried great great-person work people Hiring people is like making friends. Pick good ones, and they'll enrich your life. Make bad choices, and they'll bring you down. Jason Fried good you life people
