The biggest mistake is an over-reliance on data. Managers will say if there are no data they can take no action. However, data only exist about the past. By the time data become conclusive, it is too late to take actions based on those conclusions. Clayton Christensen More Quotes by Clayton Christensen More Quotes From Clayton Christensen Disruptive innovations create jobs, efficiency innovations destroy them. Clayton Christensen efficiency innovation jobs Purpose must be deliberately conceived and chosen, and then pursued. Clayton Christensen chosen pursued purpose When I have my interview with my God, our conversation will focus on the individuals whose self-esteem I was able to strengthen, whose faith I was able to reinforce, and whose discomfort I was able to assuage—a doer of good, regardless of what assignment I had. These are the metrics of that matter in measuring my life. This realization, which occurred nearly fifteen years ago, guided me every day to seek opportunities to help people in ways tailored to their individual circumstances. My happiness and my sense of worth has been immeasurably improved as a result. Clayton Christensen self-esteem opportunity years Innovation almost always is not successful the first time out. You try something and it doesn't work and it takes confidence to say we haven't failed yet. Ultimately you become commercially successful. Clayton Christensen innovation successful trying The best strategy is a balance between having a deliberate one, and a flexible, or emergent strategy. Clayton Christensen flexible strategy balance Efficiency innovations provide return on investment in 12-18 months. Empowering innovations take 5-10 years to yield a return. We have ample capital - oceans of capital - that is being reinvested into efficiency innovation. Clayton Christensen yield ocean years There are more than 9,000 billing codes for individual procedures and units of care. But there is not a single billing code for patient adherence or improvement, or for helping patients stay well. Clayton Christensen adherence care helping I've concluded that the metric by which God will assess my life isn't dollars but the individual people whose lives I've touched. Clayton Christensen metrics dollars people If a company truly wants to resolve the innovator's dilemma, it does need to be able to create wave after wave of disruptive innovation. And those disruptive innovations will typically grow to the point where they do cause some pain for leading companies. But most disruptive innovations create substantial new growth before they cause that pain. Clayton Christensen innovation growth pain Christine and I haven't raised our children. A whole community of selfless Christians has contributed to helping them become faithful, competent adults. Clayton Christensen community christian children What you need is a fundamental humility - the belief that you can learn from anyone. Clayton Christensen humility fundamentals needs If you just look at the data, you are led to believe that things are getting better, rather than worse. That's why the fall is really precipitous, once you hit the ceiling. Clayton Christensen data believe fall I was lucky enough to build on the work of a number of people who had already run laps around this theory-building track. The original classification scheme, years ago, distinguished radical from incremental change. The theory said that established firms managed incremental change well, but would be expected to founder when their industry encountered a radical change. Clayton Christensen running numbers years Doing deals doesn't yield the deep rewards that come from building up people. Clayton Christensen building-up yield people Don't worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people. Clayton Christensen growth worry people In 15 years from now half of US universities may be in bankruptcy ... in the end I'm excited to see that happen. So pray for Harvard Business School if you wouldn't mind. Clayton Christensen mind years school Almost always great new ideas don't emerge from within a single person or function, but at the intersection of functions or people that have never met before. Clayton Christensen mets people ideas The innovations are far more important because the technology itself has now way to impact the world for good until it's embedded in the business model. Innovation it's the combination of the simplifying technology and the business model. Clayton Christensen innovation technology important At the beginning of almost every industry, the available products and services are so expensive to own and complicated to use that only people with a lot of money and a lot of skill have access to them. A disruptive technology is an innovation that simplifies the product and makes it so affordable that a whole new population of people can now have one and use it at the beginning for simple applications, and then it improves to the point that it makes the old technology obsolete. Clayton Christensen technology simple people The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption. Companies in fact are specifically organized to under-invest in disruptive innovations! This is one reason why we often suggest that companies set up separate teams or groups to commercialize disruptive innovations. When disruptive innovations have to fight with other innovations for resources, they tend to lose out. Clayton Christensen innovation team fighting
