The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people. John P. Kotter More Quotes by John P. Kotter More Quotes From John P. Kotter Tradition is a very powerful force. John P. Kotter tradition force powerful Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions. John P. Kotter practice views exercise People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings. John P. Kotter feelings people thinking Great leaders motivate large groups of individuals to improve the human condition. John P. Kotter great-leader groups leadership Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves. John P. Kotter risk stories years A leader needs enough understanding to fashion an intelligent strategy. John P. Kotter fashion intelligent decision Great leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo. John P. Kotter organization leader feelings Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change. John P. Kotter incremental-change scales improvement Many years ago, I think I got my first insight on how an incredibly diverse team can work together and do astonishing things, and not just misunderstand each other and fight. John P. Kotter team fighting thinking We keep a change in place by helping to create a new, supportive, and sufficiently strong organizational culture. John P. Kotter supportive strong culture Great vision communication usually means heartfelt messages are coming from real human beings. John P. Kotter communication real mean Never underestimate the power of the mind to disempower. John P. Kotter never-stop-dreaming underestimate mind Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better. John P. Kotter inspiration leadership running Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't John P. Kotter economics business management I'm impatient. Typically people think they know all about change and don't need help. Their approach tends to be more management-oriented than leadership-oriented. It's very frustrating. John P. Kotter people needs thinking In an ever changing world, you never learn it all, even if you keep growing into your 90s. John P. Kotter growing ifs world We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature. John P. Kotter creating organization mean Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change. John P. Kotter achievement levels people No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service. John P. Kotter issues innovation vision Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics. John P. Kotter brain drama ideas