The engineers know what they're doing with these things but the implementation and the management and the change management, that all involves humans, therefore it involves governance and that's where there's potential for things to go wrong if the governance is weak or the right hand is not talking to the left.

Tom Butler

Categorized in : Environment

You've got to make sure you transfer that knowledge and I think the industry recognizes that's a critical part of it we haven't been getting right.

environment