The way you scale that is you create notes for every meeting and send it to the entire company. Keith Rabois More Quotes by Keith Rabois More Quotes From Keith Rabois Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee. Keith Rabois stylemanagementneeds You really need to spend a lot of your time focussing people. Keith Rabois peopleneeds The team you build is the company you build. Keith Rabois companyteam Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems. Keith Rabois venture-capitalistsofficetwo Treat customer support as a product. Keith Rabois treatssupportcustomers The most important job of an editor is simplify, simplify simplify, and that usually means omitting things. Keith Rabois editorsjobsmean The real thing you do is you ask a lot of questions. Keith Rabois real-thingsasksreal The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around. Keith Rabois keyspeoplemoving So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform. Keith Rabois teamjobspeople The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday. Keith Rabois dashboardseverydaykeys Delegate completely. Let people make mistakes and learn. Keith Rabois delegatesmistakepeople When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough. Keith Rabois too-muchprocessenough You need to simplify the value proposition in the company's metrics for success on a whiteboard. Keith Rabois metricssimplifyneeds The construct of a dashboard, first of all should be drafted by the founder. Keith Rabois dashboardsshouldfirsts As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting. Keith Rabois scalescompanywant If the Martians took over eBay it would take 6 months for the world to notice. Keith Rabois ebaymonthsworld Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself. Keith Rabois toolsdecisionpeople You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour. Keith Rabois behaviouranomalieslooks You can build the most important companies in history with a very simple to describe concept. You can market products in less than 50 characters. There is no reason why you can't build your company the same way. So force yourself to simplify every initiative, every product, every marketing, everything you do. Basically take out that red and start eliminating stuff. Keith Rabois marketingsimplecharacter The office environment that people live in and work in, dictates your culture and how people make decisions. Keith Rabois officedecisionpeople
