To improve communications, work not on the utter, but the recipient. Peter Drucker More Quotes by Peter Drucker More Quotes From Peter Drucker The purpose of an organization is to enable ordinary humans beings to do extraordinary things. Peter Drucker organization purpose ordinary An executive should be a realist; and no one is less realistic than the cynic. Peter Drucker cynic realist should The ultimate resource in economic development is people. It is people, not capital or raw materials that develop an economy. Peter Drucker raw-materials development people We will have to learn to lead people rather then to contain them. Peter Drucker people Marketing and innovation produce results; all the rest are costs. Peter Drucker innovation cost marketing There's no such thing as knowledge management; Peter Drucker hands people knowledge Knowledge applied is productivity. Peter Drucker productivity The young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle age, soured, cynical, unproductive. Peter Drucker cynical challenges jobs Knowledge is being applied to knowledge itself. It is now fast becoming the one factor in production, sidelining both capital and labour. Peter Drucker brainstorming becoming thinking Knowledge has become the key resource of the world economy. Peter Drucker economy keys world Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage. Peter Drucker economic keys management Production is not the application of tools to materials, but logic to work. Peter Drucker logic materials tools Financial "synergy" is a will-o'-the-wisp.It looks good on paper, but it fails to work out in practice. Peter Drucker work-out practice looks Businesses are not paid to reform customers. They are paid to satisfy customers. Peter Drucker paid reform customers One reason for the tremendous increase in health-care costs in the U.S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses. Peter Drucker doctors nurse people [T]hroughout the ages to be educated meant to be unproductive.... our word "school" - and its equivalent in all European languages - derives from a Greek word meaning "leisure. Peter Drucker greek age school The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow? Peter Drucker decision faces today What can I contribute that will significantly affect the performance and the results of the institution I serve? Peter Drucker institutions results performances One cannot hire a hand; the whole man always comes with it. Peter Drucker whole men hands The most probable assumption is that no currently working 'business theory' will be valid 10 years hence. Peter Drucker assumption theory years