We are stubborn on vision. We are flexible on details. Jeff Bezos More Quotes by Jeff Bezos More Quotes From Jeff Bezos A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. Jeff Bezos businesssuccessinspirational If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right. Jeff Bezos customer-satisfactionstay-focusededucational Any business plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan. Jeff Bezos encountersbusinessreality You don't choose your passions; your passions choose you. Jeff Bezos young-entrepreneursentrepreneurshippassion All businesses need to be young forever. If your customer base ages with you, you're Woolworth's. Jeff Bezos growthmotivationforever A lot of people – and I’m just not one of them – believe that you should live for the now. I think what you do is think about the great expanse of time ahead of you and try to make sure that you’re planning for that in a way that’s going to leave you ultimately satisfied. This is the way it works for me. Jeff Bezos believepeoplethinking There is no map, and charting a path ahead will not be easy. We will need to invent, which means we will need to experiment. Jeff Bezos mapsmeanneeds The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company. Jeff Bezos focusimportantgoal A company shouldn't get addicted to being shiny, because shiny doesn't last. Jeff Bezos shiny-thingsentrepreneurlasts Focusing on the customer makes a company more resilient. Jeff Bezos companyresilientcustomers You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it. Jeff Bezos importantuniqueinteresting I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year. Jeff Bezos technologyyearsthinking Advertising is the price you pay for unremakable thinking. Jeff Bezos social-mediapaythinking The great thing about fact-based decisions is that they overrule the hierarchy. Jeff Bezos hierarchydecisionfacts Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win. Jeff Bezos businesswinningpeople One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting. Jeff Bezos knowingexpectationsmorning When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer. Jeff Bezos showersmorningthinking We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can. Jeff Bezos copiesbusinesswatches If you can't feed a team with two pizzas, it's too large. Jeff Bezos businesssuccesslife If you never want to be criticized, for goodness sake don't do anything new. Jeff Bezos motivationinspirationbusiness
