We must understand variation. W. Edwards Deming More Quotes by W. Edwards Deming More Quotes From W. Edwards Deming Everyone is a customer for somebody, or a supplier to somebody. W. Edwards Deming supplierscustomersmanagement Knowledge is the key. W. Edwards Deming keysmanagement The main difference between service and manufacturing is the service department doesn't know that they have a product. W. Edwards Deming departmentdifferencesmanagement It does not happen all at once. There is no instant pudding. W. Edwards Deming puddingmanagementdoe The job can't be finished only improved to please the customer. W. Edwards Deming pleasequalityjobs The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market. W. Edwards Deming luckygivingneeds There must be consistency in direction. W. Edwards Deming consistencymanagement The problem is that most courses teach what is wrong. W. Edwards Deming teachproblemmanagement You do not find knowledge in a dictionary, only information. W. Edwards Deming dictionaryinformationmanagement Anybody can achieve gains in quality by slowing down production. That is not what we are talking about. W. Edwards Deming gainsqualitytalking When people try to do what they can not do, they wish to give up. W. Edwards Deming giving-upwishpeople Absence of defects does not necessarily build business... Something more is required. W. Edwards Deming defectsabsencedoe You must have a supplier relationship of constant improvement. W. Edwards Deming constantimprovementmanagement The most basic problem is that performance appraisals often don't accurately assess performance. W. Edwards Deming riskproblemmanagement Eliminate numerical quotas, including Management by Objectives. W. Edwards Deming quotalearningknowledge The aim should be to work on the method of management. W. Edwards Deming methodmanagementshould A manager of people knows that in this stable state it is distracting to tell the worker about a mistake. W. Edwards Deming managementmistakepeople The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside. W. Edwards Deming stylemanagementviews It only takes a little innovation. W. Edwards Deming innovationmanagementlittles Let us ask our suppliers to come and help us to solve our problems. W. Edwards Deming problemmanagementhelping
