We remain committed to working with service provider businesses individually to address the challenges specific to their situation. Our goal is to enable success for both FedEx Ground and service providers.

Spencer Patton

My business is losing money every day, and my business will not be able to continue operation past Nov. 25. Peak season is one of highest cost of operations time of the year. I have to double the number of trucks, hire drivers. I will not do so if things don't change.

Fuel prices have come down off a boil, and that undoubtedly has been a benefit. But wage pressures remains boiling hot, we are actually competing against FedEx for drivers.