We strive always to have a beginner's mind. Marc Benioff More Quotes by Marc Benioff More Quotes From Marc Benioff Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way. Marc Benioff skills keys people The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation. Marc Benioff phones mail real I'm amazed by the potential of more companies employing integrated philanthropic initiatives at earlier stages in their life cycle. What if this were done on an even more massive scale? Consider what would happen if a top-tier venture-capital firm required the companies in which it invested to place 1% of their equity into a foundation serving the communities in which they do business. Marc Benioff what-if community business I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners. Marc Benioff business successful believe Customers want new functionality, but they don't want the traditional complexity that has marred products in the past. Marc Benioff complexity want past You need to have a beginner's mind to create bold innovation. Marc Benioff beginners innovation mind When I look out from my own business career, I tried to learn from some of the best people, regardless of the industry. Marc Benioff careers people looks In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well. Marc Benioff underestimate people years Business requires an unbelievable level of resilience inside you, the chokehold on the growth of your business is always the leader, it's always your psychology and your skills - 80% psychology, 20% skills. If you don't have the marketing skills, if you don't have the financial-intelligence skills, if you don't have the recruiting skills, it's really hard for you to lead somebody else if you don't have fundamentally those skills. And so my life is about teaching those skills and helping people change the psychology so that they live out of what's possible, instead of out of their fear. Marc Benioff leader teaching people I also think that employees these days expect less of a separation of work and personal life. That doesn't mean that work tasks should encroach upon our personal time, but it does mean that employees today expect more from the companies for whom they work. Why shouldn't your workplace reflect your values? Why is "giving back" not a part of our jobs? The answer for us is to integrate philanthropy with work. Marc Benioff business work jobs In school all I wanted to do was build technology. That's what I loved. Marc Benioff technology wanted school I just cannot understand why we can't have better schools. That private schools are the only option for the kind of high-net-worth crowd, I think, is ridiculous. It should be a major initiative. It should be something we're all working on. We have to get our head out of the clouds. Marc Benioff clouds school thinking Our focus was directed at developing the best possible and easiest to use product, and this is where we invested our time. Realize that you won't be able to bring the same focus to everything in the beginning. There won't be enough people or enough hours in the day. So, focus on the 20 percent that makes 80 percent of the difference. Marc Benioff hours-in-the-day differences people Don't forget to do something for other people. Marc Benioff forget people This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software. Marc Benioff next-level levels asking All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools? Marc Benioff bags bottles school I love software and I love technology. Marc Benioff software technology When I explain our company values and the foundation to prospective employees, they realize that they have an opportunity to do much more than change the way businesses manage and share information. When you take a workforce of smart, creative, dedicated people and say "take this company time to serve your community, and bring along your coworkers, customers, and partners" great things happen. Marc Benioff smart business work Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together. Marc Benioff philanthropy working-together grace Multi-Tenancy is a requirement for a SaaS vendor to be successful Marc Benioff being-successful requirements successful