We (wanted) to see if people's experience of having preferences and having their preferences met increased their enjoyability of their services. Mike Crawford More Quotes by Mike Crawford More Quotes From Mike Crawford It’s not a passive process, it’s not like taking a pill or getting an operation. You have to be involved to benefit form it. Mike Crawford This provides an indication that meeting people's preferences is important, but it doesn’t prove they benefit more when their preferences are met. Mike Crawford
