Western business people often don't get the importance of establi... by Daniel Goleman

Western business people often don't get the importance of establishing human relationships.

Daniel Goleman

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The best leaders don’t know just one style of leadership—they’re skilled at several, and have the flexibility to switch between styles as the circumstances dictate.

style leader circumstances

True compassion means not only feeling another's pain but also be... by Daniel Goleman

True compassion means not only feeling another's pain but also being moved to help relieve it.

pain helping-others mean

If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.

smart emotional self

Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection - or compassionate action.

our-world compassion self

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

emotional skills jobs

Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

track creativity intelligent

People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.

optimistic succeed people

Whoever has the mind to fight has broken his connection with the universe. If you try to dominate people you are already defeated. We study how to resolve conflict, not how to start it.

fighting broken people

Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.

empathy people needs

Directing attention toward where it needs to go is a primal task... by Daniel Goleman

Directing attention toward where it needs to go is a primal task of leadership.

tasks attention needs

Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.

careers wisdom leadership

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.

incompatibility aspect successful

School success is not predicted by a child's fund of facts or a precocious ability to read as much as by emotional and social measures; being self-assured and interested: knowing what kind of behavior is expected and how to rein in the impulse to misbehave; being able to wait, to follow directions, and to turn to teachers for help; and expressing needs while getting along with other children.

teacher children school

Emotional self-control is NOT the same as overcontrol, the stifling of all feeling and spontaneity....when such emotional suppression is chronic, it can impair thinking, hamper intellectual performance and interfere with smooth social interaction. By contrast, emotional competence implies we have a choice as to how we express our feelings.

emotional self thinking

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

empathy compassion simple

Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.

emotional teaching teacher

Empathy represents the foundation skill for all the social compet... by Daniel Goleman

Empathy represents the foundation skill for all the social competencies important for work.

empathy skills important

As much as 80% of adult "success" comes from EQ. by Daniel Goleman

As much as 80% of adult "success" comes from EQ.

adults leadership

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

distraction focus way

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

empathy emotional zero