When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life. Albert Houtum-Schindler More Quotes by Albert Houtum-Schindler More Quotes From Albert Houtum-Schindler No amount of advertising can repair the damage done by failing to properly address a customer's concern. Albert Houtum-Schindler addresses educational done