Quotes by Service Business We’re in the Customer Service business—we just happen to provide airline transportation. Colleen Barrett service-business airline transportation I'm not in the service business. Nic Pizzolatto service-business I don't think you can create effectively toward expectation. I'm not in the service business. Nic Pizzolatto service-business expectations thinking Every business is a service business. Does your service put a smile on the customer's face? Philip Kotler service-business faces doe