Many people have a very hard time truly believing that doing the right thing by others, striving to serve them to the greatest extent, can actually be a competitive advantage. James M Strock More Quotes by James M Strock More Quotes From James M Strock Ronald Reagan's career was so unusual, so unprecedented, that this would be very interesting to learn, to gain understanding of his way of looking at the world. James M Strock understanding world interesting There are people all around us whose lives are masterpieces of service. One thinks of parents working two or three jobs to serve their families and community. So, too, many in the military or in nursing or teaching. As the needs are endless, so are the possibilities of service. Now, more than ever, empowered by the Internet, more of us can serve in more ways than ever before in history. James M Strock nursing military teaching Theodore Roosevelt crafted a masterpiece of service. He served people in every aspect of his life. His legacy was transformational, encompassing his family, his nation and the world. James M Strock legacy people world Many people become self-conscious when they communicate. Whether it's writing or speaking, they are consumed by anxiety. Self-consciousness is an impediment to what is required to serve an audience effectively. One's goal must be to achieve audience consciousness. To put oneself in their place, to recognize that the value of any communication arises from how it is received by them, not by what it means to the author. Rather than learning a multiplicity of rules for speaking, for example, I would suggest that a focus on serving one's audience will simplify and clarify everything. James M Strock communication writing mean Any gathering of people requires leadership to cohere, to achieve its potential contribution. What is not needed is a "boss" of yore, directing everyone else's efforts toward "the one best way." James M Strock boss effort people The unprecedented transparency of our time is a making change by the day. Our era, with transparency and the spread of information, is decentralizing authority and power at a breakneck pace. Those who understand this can break away. Those who attempt to hold back may well be trampled. James M Strock making-changes break authority Wal-Mart, with its legendary focus on customer value in terms of price, is innovating in sustainability. Now, we're beginning to see the mirror image, a convergence, as the not-for-profit sector is beginning to serve more effectively by applying private sector accountability and efficiencies to social needs. This reflects a rising recognition that to serve others best requires more than good intentions; it mandates a focus on real-world results. Bill Gates and Warren Buffett are among the most conspicuous advocates and representatives of this transformation. James M Strock accountability recognition focus Often, in a given project team or network, one sees leadership roles shifting among various members at various times. Attempts to fit these into traditional views of "leader" and "follower" don't quite work. It's more like Twitter: the "leader" has "followers" - but the "followers" are empowered to alter the relationship unilaterally, and the "leader" must continually earn the consent of the "followers." James M Strock fit team leader If leadership is, fundamentally, about serving others, then any one person should be able to move between being a "leader" and a "follower." James M Strock serving-others leader moving I would suggest two approaches to begin the leadership journey in earnest. First would be to ask oneself, in every interaction with others over the course of a single day: How can you best serve this person? Another approach would be to attempt, over the course of a single day, to reframe your declarative statements into questions. The thoughtful use of questions can be transformational. In my experience, most people find these exercises more challenging - and more rewarding - than they would have imagined. James M Strock thoughtful journey exercise It was a particular pleasure to examine President Ronald Reagan's leadership. I experienced it first-hand, as a member of his administration in several capacities as well as his 1984 reelection campaign staff. The most common misconception is that Reagan was a bystander to his own career. James M Strock pleasure president common Ronald Reagan memorably combined intimacy with distance. James M Strock intimacy distance Ronald Reagan was notably able to avoid having personal considerations dissuade him from taking decisive actions. This may have arisen in part from his career in motion pictures; it may be related to his being a bit of a loner; it may have related to his focus on those people and principles he sought to serve. What is clear is that this capacity enhanced his effectiveness. It was also a surprise to many people. James M Strock loner focus people William Ewart Gladstone is credited with the credo that a prime minister must be a "good butcher." The metaphor is apt insofar as the root of the word "decision" is "to cut." James M Strock metaphor cutting decision Effective leaders at a high level tend to be skilled actors. Franklin Roosevelt is said to have to quipped, on being introduced to Orson Welles, that they were the two greatest actors in America. The story may be apocryphal, but the message rings true. James M Strock franklin rings leader Effective leadership relationships at a high level include the insertion of a degree of distance from those being served. That may be part of what President Ronald Reagan referred to when he mused that he didn't see how anyone could be president who wasn't an actor. James M Strock distance president Ronald Reagan was unusual in being an authentic personality. Unlike many professional actors - and politicians - he was much the same behind the curtain as in front. James M Strock unusual politician personality Ronald Reagan was a traditionalist - who purposefully, effectively unleashed innovation and change in himself, in the nation, and in the world. He was a "great communicator" who achieved memorable intimacy with the people everywhere - yet he was often disengaged from his own family. James M Strock innovation memorable people Presidential leadership is best evaluated not on the basis of one's agreement with the policies, but on their effectiveness in using their powers to transform the nation and our understanding of ourselves. James M Strock policy presidential understanding Some critics have suggested that Ronald Reagan succeeded in a series of careers, ultimately as a two-term president of the United States, by a series of fortunate accidents. Such a criticism is not backed by the evidence. It is true, though, that Reagan's approach to work and life was not conventional. James M Strock critics criticism president
