When we were associated with eBay, it was surprising to me how many merchants were very reluctant to work with PayPal because we were accessing their data and their information, and they felt in some way, shape, or form they were competing with eBay.

Dan Schulman

Categorized in : Me Way Work Information

I think that sometimes people talk about disruption, and I've seen tons of startups come in as disruptors and then disappear. And I think what we need to do as an industry is think about a world that is dominated by mobile and software and not extrapolate from what was. And I think a lot of big companies tend to want to do that.

Dan Schulman

think sometimes people world

I've come to recognize that social purpose must be embedded into the core DNA of a company. The questions 'Why do we exist as a company?' and 'How do we make a difference?' need to have the same answer.

Dan Schulman

need questions company purpose

We believe digital payments are making financial services more universally affordable, accessible and, therefore, have the opportunity to drive financial inclusion and financial health for billions worldwide.

Dan Schulman

drive health opportunity believe

On average, an underserved consumer spends 10% of their disposable income on unnecessary fees and interest rates.

Dan Schulman

consumer income interest average

Personal and mobile computing, long-distance communications, energy storage, and air travel are just a few of the things that have been democratized by technology, creating new possibilities for billions of people.

Dan Schulman

technology energy people travel

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

Dan Schulman

dreams you focus time

We all have people who are literally one life shock away from going into a crisis. For many of us, we have a buffer in one way or another. We have a savings account, or we have credit that we can go to. The underserved don't have that luxury.

Dan Schulman

luxury life people way

My mom pushed me in a baby carriage at Martin Luther King rallies. My grandfather was a union organizer. And to me, there is no room - no room - for discrimination of any kind. To me, it's just an anathema.

Dan Schulman

king me discrimination mom

As we think about the future, one of the things we will do is to make sure PayPal becomes the central part of consumers' lives, how we enable consumers to manage and move their money more efficiently, easily, and less expensively than some traditional ways.

Dan Schulman

will think future money

PayPal benefited tremendously from having a close partnership with the eBay marketplace. It was a natural fit at the time.

Dan Schulman

having partnership natural time

I think we operate in a very dynamic marketplace, and as such, we need to constantly innovate.

Dan Schulman

dynamic i-think need think

One way to understand human progress is to look at how technology has made products and services - once reserved for the elite - progressively more accessible and affordable.

Dan Schulman

look progress technology way

Our overriding mantra is to be customer champion.

Dan Schulman

mantra customer our champion

We're really thinking how do we re-imagine PayPal almost as a service. PayPal as a SaaS platform.

Dan Schulman

really how service thinking

If you want to have the best employees, there really needs to be a vision and a mission. Talent looks for a mission. And if you have the best talent, that's the single biggest competitive advantage any company can have.

Dan Schulman

best you talent vision

Managing and moving your money should be a right, not a privilege. This isn't about banking the unbanked. It's about re-imagining what consumer retail banking can be.

Dan Schulman

your privilege money moving

We put people at the center of everything we do.

Dan Schulman

center put everything people

The cost of money rises dramatically if you can't afford to keep it in a bank.

Dan Schulman

keep bank you money

I believe that companies that have the opportunity to improve the lives of their customers and communities have the responsibility to do so.

Dan Schulman

responsibility opportunity believe

When I first entered the corporate world, doing good and making money were seen as separate and contradictory threads. Challenging that notion set my career - and life - on a new course.

Dan Schulman

good money life world