Andy Wang

When they experience the robot and the voice butlers, they say 'Wow!'. When they enter into the lobby they say 'Wow!', it's such a different lobby. It's empty - but maybe it's the kind of empty of the future.

It's all about the efficiency of the service and the consistency of service, because the robots are not disturbed by human moods. Sometimes, we say we are not in the mood, but the system and the robot will always be in the mood.