Julia Bryan

That's really different from past years. Usually you wait for the FWAB until the last two weeks in October when people have not yet received their ballots and there's something wrong and we say go ahead and send an FWAB, we're starting way earlier than that because we know the postal mail systems can be really slow.

Everyone is very nervous and apprehensive about making sure their ballots get back. I think it raises the level of stress. Voting from abroad requires forms that you fill in, et cetera, and sometimes it can feel like a natural blockade.

In the past, I would say, our number one thing was to help people request their ballot. And then we would, we would start following up and saying,' Hey, Julia Bryan need to send Julia Bryan ballot back.' But now we're really having to take it all the way not only to requesting and sending ballots back, but also making sure those ballots are counted.