Be a good listener. Encourage others to talk about themselves. Dale Carnegie More Quotes by Dale Carnegie More Quotes From Dale Carnegie Bitter criticism caused the sensitive Thomas Hardy, one of the finest novelists ever to enrich English literature, to give up forever the writing of fiction. Criticism drove Thomas Chatterton, the English poet, to suicide. . . . Any fool can criticize, condemn and complain - and most fools do. But it takes character and self-control to be understanding and forgiving. Dale Carnegie giving-up suicide writing When Theodore Roosevelt was in the White House, he confessed that if he could be right 75 percent of the time, he would reach the highest measure of his expectation. . . . If that was the highest rating that one of the most distinguished men of the twentieth century could hope to obtain, what about you and me? Dale Carnegie white mistake men You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life. Dale Carnegie orchestra play littles Unjust criticism is usually disguised compliment. It often means that you have aroused jealously and envy. Remember that no one ever kicks a dead log. Dale Carnegie unjust-criticism envy mean If you can be sure of being right only 55 percent of the time, you can go down to Wall Street and make a million dollars a day. If you can't be sure of being right even 55 percent of the time, why should you tell other people they are wrong? Dale Carnegie dollars wall people Tell a child, a husband or an employee that he is stupid or dumb at a certain thing, that he has no gift for it, and that he is doing it all wrong and you have destroyed almost every incentive to try to improve. But use the opposite technique, be liberal with encouragement; make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it - and he will practice until the dawn comes in at the window in order to excel. Dale Carnegie husband encouragement children Try leaving a trail of little sparks of gratitude on your daily trips. You will be surprised how they will set small flames of friendship that will be rose beacons on your next visit. Dale Carnegie gratitude flames rose When ill luck besets us, to ease the tension we have only to remember that happiness is relative. The next time you are tempted to grumble about what has happened to you, why not pause and be glad that it is no worse than it is. Dale Carnegie why-not gratitude luck Good speakers usually find when they finish that there have been four versions of the speech: the one they delivered, the one they prepared, the one the newspapers say was delivered, and the one on the way home they wish they had delivered. Dale Carnegie four wish home Why talk about what we want? That is childish. Absurd. Of course, you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want. Dale Carnegie absurd like-you want Excitement radiates through your eyes, your face, your voice, your soul, and your whole personality. Dale Carnegie voice eye personality We move toward what we picture in our minds. Dale Carnegie mind moving The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. Dale Carnegie borrowed mines ideas Self-expression is the dominant necessity of human nature. Dale Carnegie human-nature expression self In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want. Dale Carnegie appreciation giving people Flattery is counterfeit, and like counterfeit money, it will eventually get you into trouble if you pass it to someone else. Dale Carnegie counterfeit-money flattery trouble Encouragement makes a fault easy to correct, and a challenge easy to take on. Dale Carnegie faults encouragement challenges People do things for "their" reasons, not ours. So find their reasons. Dale Carnegie reason people Flattery is from the teeth out. Sincere appreciation is from the heart out. Dale Carnegie heart thank-you appreciation Do the very best you can. Dale Carnegie giving-up fear success