Developing great employees attracts great customers. Ron Kaufman More Quotes by Ron Kaufman More Quotes From Ron Kaufman Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them. Ron Kaufman service-culture culture looks If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. Ron Kaufman service-culture delight want Money has a fixed value. People can have unlimited value. Ron Kaufman fixed unlimited people Be the mirror in which people admire their true potential. Ron Kaufman service-culture mirrors people Employees are the key to your success with customers. Treat them well! Ron Kaufman service-culture treats keys Q: When you are already in the lead, how do you to stay ahead? Ron Kaufman service-culture culture The first step to delighting your customers is being there when they need you. Ron Kaufman service-culture needs firsts Don't just talk about it, do it. Ron Kaufman Be the exception to the rule. It's the surest way to become exceptional. Ron Kaufman service-culture exception-to-the-rule way No one ever delighted a customer by being 'good enough'. Ron Kaufman service-culture good-enough be-good What you did in the past is how you got to today. What you do today is how you will get to the future. Ron Kaufman service-culture culture past A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers. Ron Kaufman service-culture race way Don't let high-speed completely replace high-touch. Your customers may appreciate both. Ron Kaufman service-culture appreciate may Service is the ultimate edge. Keep it sharp. Ron Kaufman service-culture ultimate culture When only a little can be done, doing it becomes the greatest you can do. Ron Kaufman service-culture done littles Greatness is not how you feel, it's how you make others feel. Ron Kaufman service-culture how-you-feel greatness Good customers want good quality service. Great customers want it even more. Ron Kaufman service-culture quality want Selfless acts are a source of profound meaning for your self and your life. Ron Kaufman service-culture self profound The cutting edge of service is always being honed and polished. Ron Kaufman polished service-culture cutting What you want to be defines what you become. Ron Kaufman service-culture want culture