Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization. Patrick Lencioni More Quotes by Patrick Lencioni More Quotes From Patrick Lencioni If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Patrick Lencioni competitionorganizationpeople Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. Patrick Lencioni technologypowerfulteamwork When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer. Patrick Lencioni conflictleadershipanswers Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. Patrick Lencioni persistencecommon-sensediscipline Trust is knowing that when a team member does push you, they're doing it because they care about the team. Patrick Lencioni team-buildingknowingteamwork Members of trusting teams admit weaknesses and mistakes, take risks in offering feedback and assistance, and focus time and energy on important issues, not politics. Patrick Lencioni issuesteammistake Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal. Patrick Lencioni teamworkleadershipmistake The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and children. It sends people to work in the morning with clarity, hope, and anticipation and brings them home at night with a greater sense of accomplishment, contribution, and self-esteem. The impact of this is as important as it is impossible to measure. Patrick Lencioni wallmorningchildren Trust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, it’s probably the most critical. Patrick Lencioni dysfunctionrealteamwork If you’re not interested in getting better, it’s time for you to stop leading. Patrick Lencioni not-interestedget-betterifs It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board. Patrick Lencioni teamworksimplepeople Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences, and look forward to meetings and other opportunities to work as a group. Patrick Lencioni responsibilityteamworkopportunity A functional team must make the collective results of the group more important to each individual than individual members' goals. Patrick Lencioni teamimportantgoal Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. Patrick Lencioni inspiringmotivationalinspirational The key ingredient to building trust is not time. It is courage. Patrick Lencioni ingredientskeysteamwork Trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates are not comfortable being vulnerable with one another. Patrick Lencioni teammategroupsteamwork People will walk through fire for a leader that's true and human. Patrick Lencioni leaderfirepeople Failing to hold someone accountable is ultimately an act of selfishness. Patrick Lencioni selfishnessfailing The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health. Patrick Lencioni majorityorganizationsuccessful Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust. Patrick Lencioni weaknessteammistake
