For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. Karen Katz More Quotes by Karen Katz More Quotes From Karen Katz When my son was little, we mothers always did the Halloween parties, and I would wear my orange-and-black Chanel. It comes in handy on October 31. I'm the chicest pumpkin around. Karen Katz wear always halloween son I look fashionable every day. And the pendulum swings between more, or less, edgy when I'm with bankers. Karen Katz every-day day look edgy I certainly don't dumb down the way I dress. Karen Katz dress down dumb way I am the ultimate Jewish mother. Karen Katz jewish i-am ultimate mother I never had lofty dreams of doing important things. Karen Katz doing dreams never important We built a business on relationships, and that's what matters to us. Karen Katz relationships matters us business Every day, I pinch myself. It has been an incredible journey. Karen Katz every-day day myself journey We believe that we can deliver better shareholder value by remaining an independent retailer. Karen Katz value better independent believe We are committed to investing in new technology so we can remain a leader in the online luxury business. Karen Katz new technology leader business The promotional environment is part of the world we live in. Karen Katz live part environment world We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority. Karen Katz feel you shopping trust We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores. Karen Katz some regret sorry cards Today, fashion shows are now blogged and broadcast all over the world via social media. By the time the merchandise ships many months later, the newness and excitement has worn off, and in many cases, the customer has moved on. Karen Katz social-media fashion time today Our customers' business interests are heavily dependent on the oil and gas industry. Karen Katz our oil industry business Partnering with Rent the Runway's innovative model, combined with their affinity amongst millennials, provides an exciting opportunity for us. Together, we're helping the next generation of luxury consumers discover and fall in love with designer fashion. Karen Katz fashion together opportunity love While looking ahead, we know challenges remain, but we are encouraged by the strategies we have in place to improve our operational efficiencies and performance. Karen Katz looking performance place challenges Back when I was 15 or 16, in Dallas there was a department store called Sanger-Harris. One holiday season, I got a job as a gift wrapper there. The others were all experts who did that job every year, and I was by far the youngest person, who was totally inexperienced. In those days, department stores around Christmastime were a total frenzy. Karen Katz gift job back holiday Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets. Karen Katz will smart change way Our customers do not differentiate between channels, and now, neither will we. Karen Katz neither our will now Sneakers have become a significant category for us and a very tangible reminder that what our customers want and wear is changing. Karen Katz wear us sneakers want