Quotes by Customer We've found that the more products our customers have with us, the longer they stay. It's about making sure we listen to our customer needs and get to those pain points. Tricia Griffith customer listen stay pain As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection. Henry Charles Carey customer grow best country My dream customer is every celebrity that's on the red carpet, everybody at the Met Gala, and on top of that, just everybody and anybody. I would dress everybody. Hennessy Carolina customer dress red dream What's crucial in a High Street store is a compelling reason for people to shop there. Shops must offer excellent customer service - and 'theatre' is a must. Theo Paphitis customer street service people The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. Steven Burd customer person impression impact If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name. Steven Burd customer name you business We are putting the customer at the center of everything we do and are directing our resources towards those innovations and investments that will strengthen our ability to deliver a better McDonald's experience over time. Steve Easterbrook customer better experience time Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations. Steve Easterbrook customer best focus energy Customer discovery is the process of translating a founder's vision for the company into hypotheses about each component of the business model and creating a set of experiments to test each hypothesis. Steve Blank customer vision business process Face-to-face customer feedback refines or validates every component of the startup's business model, not just the product itself. Steve Blank customer product feedback business The Value Proposition Canvas functions like a plug-in to the Business Model Canvas and zooms into the value proposition and customer segment to describe the interactions between customers and product more explicitly and in more detail. Steve Blank customer detail value business The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term. Steve Blank customer short listening long The business model is both the starting point and the scorecard for Customer Development progress. Steve Blank customer point progress business Market type determines the startup's customer feedback and acquisition activities and spending. It changes customer needs, adoption rates, product features, and positioning as well as its launch strategies, channels and activities. Steve Blank launch customer product feedback The Lean Startup process builds new ventures more efficiently. It has three parts: a business model canvas to frame hypotheses, customer development to get out of the building to test those hypotheses, and agile engineering to build minimum viable products. Steve Blank customer new building business So I think instead of focusing on the competition, focus on the customer. Scott Cook customer think competition focus Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. Scott Cook customer your own focus We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment. Sara Davies customer about shopping environment Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. Sanjay Kumar customer understand service trying So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. Sanjay Kumar customer more focused banking 1234567»